Shipping
We can ship to virtually any address in the world. However, any restrictions put in place due to the pandemic by either the U.S. or the country in which the recipient is located may affect shipping availability.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Local Delivery
We deliver all of our diaper structures to the Greater Metro Atlanta Area in Georgia, USA. If you are located outside of this area, hand delivery may be possible with additional time and at an additional cost. Please Contact Us today to inquire about any special requests concerning delivery options.
If you would additional products hand delivered with your diaper structure(s) within the Greater Metro Atlanta Area, please Contact Us with your requests and we will happily accommodate you.
Returns Policy
You may return unopened and unworn baby sets, blankets and shoes within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). You should expect to receive your refund within 14 business days of BabyCakes Co. receiving your returned item; however, in many cases, a refund would be processed within 7 business days. Keep in mind, the time it takes your bank to process our refund request may take an additional 5 to 10 business days.
All of our custom diaper creations and pacifiers are non-returnable and non-refundable, unless you received an incorrect item.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.